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How to cope with a Sidewinder!
Rules of Engagement when dealing with Challenging Questions
You want to make allies, not enemies. You want to stimulate questions rather than create an atmosphere of hesitancy. Questions and Answers are recognised as a powerful method of feedback, debate, discussion and gaining agreement. Ensuring you set up these desirable conditions begins the moment you walk on stage, or into the room.
Your emotional state, belief in your abilities, along with the level of command and conviction you demonstrate, will determine the quality of questions you receive. It is important to remember that the entire time you are on air, which includes the moments before and after, the audience will be evaluating their feelings toward you. And what an audience feels will be reflected in the questions they ask.
Your Ten Point Execution Plan to Fearless Engagement with Challenging Questions
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Engage.
You know that Challenging situations hold the greatest opportunity for you to learn and develop your Fearless Engagementabilities. You must engage with the audience with courage, confidence and coolness. Consider the 10 Critical Attributesin Fearless Engagement. Which of these do you need to develop?
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Question.
Ask yourself the Killer Questions:
How am I contributing to the behaviour within the audience or an individual?
What I am doing, saying or thinking that the audience is responding to?
Now browse the pages on developing Rapportand adjust your behaviour and thinking in order to make successful interaction a certainty.
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